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TERMS & CONDITIONS

Last updated May 4th, 2025.

NOTICE: These​ ​Terms​ ​and​ ​Conditions​ ​of​ ​Use​ ​are​ ​legally​ ​binding.​ ​You are responsible for reading​ ​these​ ​Terms​ ​and​ ​Conditions​ ​of​ ​Use​ ​carefully​ ​before purchasing, using, or accessing​ ​any​ ​of​ ​our​ ​products.

The website calmentocreative.com (hereinafter collectively “Website”) is owned by Calmento Conversion Copywriting by Susanne Michelus, with the principal place of business in CT, USA (referred to as “we,” “us,” or “our”).

General Provisions

 

You must be at least eighteen years of age to use our website. Use of this website is at your own risk. We host our site on a reputable platform and make reasonable efforts to maintain and host the site. However, we make no explicit representations or warranties regarding the safety of your individual use of the website. The terms and Conditions on this page are subject to change any time.

 

Intellectual Property

 

We are the owner of all information contained on this website. We also own any and all copyrights, trademarks, design rights, and other intellectual property rights (registered and unregistered) related to the content and work product on this website.

 

Information on this website may be copied for personal use only. No part of this website may be reproduced, stored, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, without the author's prior written permission. Requests to the author and publisher for permission should be made by emailing us here. 

 

We reserve all rights, and nothing in these terms grants you a right or license to use any information provided on this website.

 

Website Content

 

All content on this website is for informational purposes only. We do not make any representations regarding the completeness or accuracy of the information found on this website. 

 

We are not responsible or liable for the accuracy, usefulness, or availability of any information provided on this website. The access and use of any content on this website do not guarantee any specific results. We are not responsible or otherwise liable in any way for your reliance, acts, or failures to act regarding the information presented on this website. You are responsible for your actions, and your reliance upon the content of this website is done solely at your own risk.

 

User-Generated Content & Blog Comments

 

Any user-generated content on this website (i.e. through blog comments or social media posts) will be publicly available to other users. You own the rights to any content you post on this website but agree to give Calmento Conversion Copywriting by Susanne Michelus a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

 

We reserve the right to remove any content we determine to be unlawful, inappropriate, offensive, or otherwise objectionable or violates any party’s intellectual property or these terms. By posting or submitting any material or information to this website, you agree to grant us an unlimited license so that this content can be shared on this website. If any user-generated content is found to be a copyright infringement, we will respond to and comply with any DMCA Take-Down Notices. 

 

Purchases

 

If you wish to purchase any product or service made available on the website, you may be asked to supply certain information relevant to the purchase.

 

Payment Policy

 

See the Privacy Statement Security Section regarding how secure transactions are processed on this website.

 

Termination

 

We reserve the right to terminate any users for abuse of these terms. We also reserve the right to remove unlawful, obscene, inappropriate, or otherwise undesirable shares or comments on our blog or social media channels.

 

Governing Law

 

If any part of these terms is held to be invalid or unenforceable, that portion of the terms will be construed with applicable law, and the remaining portions will remain in full force and effect. These terms are governed in accordance with the state laws of Connecticut, USA

 

Links To Other Websites

 

This website may contain links to third-party websites that we do not own or control. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by these terms or our website’s Privacy Policy. We have no control over and assume no responsibility for any third-party websites or services' content, privacy policies, or practices. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. 

 

Warranty Disclaimer

 

The information contained on this website is provided “as is” without warranty of any kind. We disclaim all warranties, whether express, implied, statutory, or otherwise, regarding this website to the fullest extent of the law. We make no warranties that access to this website will be uninterrupted or error-free. You assume full responsibility and assume all risks when you access this website, download any files, use any information or content, or participate in any other manner.

 

Limitation Of Damages

 

In no event shall we (or any affiliated parties) be liable to you for any loss or damages resulting from the use or display of your user-generated content, your use or access to this website, the website generally, or any other interactions with the website or us. You hereby release us from liability or responsibility for any claims related to your use, access, or reliance on this website.

 

Affiliate Links

 

This website may include “affiliate links,” wherein we receive a small commission if you make a purchase using the link. However, all opinions are our own, and we only endorse or link to products and services that we genuinely recommend. All affiliate links will be disclosed.

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General Provisions When Contracting Calmento Conversion Copywriting by Susanne Michelus:

 

 Calmento Conversion Copywriting by Susanne Michelus. The principal business place is CT, USA.

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Definitions

 

✔ The Client means the person or company that has formally entered into the agreement. (That’s you)

 

✔ Calmento Conversion Copywriting by Susanne Michelus refers to the business entity trading as Calmento Conversion Copywriting by Susanne Michelus by Susanne Michelus (That’s me)

 

✔ Quotations means a formal proposal document or price estimates provided over the phone or email. 

 

✔ Approved copywriting brief means the materials from which the work is to be based upon, subject to the approval of the Client.

 

✔ Urgent work means copywriting work needed (finalized) within 7 days.

 

✔ Larger projects mean projects requiring more than 25 hours of work.

 

Terms of Service

 

QUOTATIONS

 

Quotations are valid for 14 days from the date of submission.

 

The copywriting investment will be confirmed on receipt of the approved copywriting brief from ‘the Client’ when most of the complexities of the project are known. 

 

Any project estimates provided before ‘the Client’ approves the copywriting brief are not guarantees of delivery and should not be taken as such.

 

Unless specified, this proposal doesn’t include liaising with other agents, such as graphic designers or web developers, or meetings outside the initial creative brief. Travel time will be itemized on invoices for additional onsite meetings.

 

The proposal includes 1 or 2 revisions, as outlined in the deliverables.


 

APPROVAL

 

‘The Client’ is asked to nominate one primary contact to centralize all revisions and contact throughout the project.

 

A set amount of revision time is included in each quotation. If the project objectives and requirements change, requiring the work provided to be significantly altered,  Calmento Conversion Copywriting by Susanne Michelus reserves the right to charge additional writing on a time and materials basis.

 

Approval of the copywriting brief should be via email or will be assumed when ‘the client’ sends an amended copywriting brief to  Calmento Conversion Copywriting by Susanne Michelus. Approval of the copywriting itself is via an online approval form. If this form cannot be completed, approval should be provided in writing by 'the client.’ 

 

Proofreading will be completed once approval for the copywriting has been submitted.

 

Revisions should be submitted within 4 days of the draft being delivered. 

If  Calmento Conversion Copywriting by Susanne Michelus does not hear from 'the client’ and 'the client’ misses revision deadlines, or unless we agree to an alternate agreement,  Calmento Conversion Copywriting by Susanne Michelus will consider 'the client’ copy approved and will finalize the project.

These terms and conditions are implicitly agreed to on acceptance of the copywriting quote provided and the instruction to proceed. 


 

PAYMENT

 

A non-refundable commencement fee of 50% of the total quoted amount is required on acceptance of the quote by ‘the Client’. 

 

The upfront deposit paid will be deducted from the remainder (50%) due before the second draft is delivered. All revisions will be finalized as per our agreement. 

 

For projects under USD 1000 or with a 1-week timeline, full payment is required upfront.

 

Payment may be made by direct deposit or PayPal. 

 

Unless prior arrangements are made, payments not received within the specified payment terms will incur a late fee of USD 25.

 

If payment defaults,  Calmento Conversion Copywriting by Susanne Michelus may list ‘the Client’ with the appropriate debt collection and credit reporting agencies.

 

Urgent work will incur a 35% surcharge. Why? Because of the other projects shifted around to accommodate.

 

Any additional costs to the services ordered (including couriers, other media, and travel costs) are in addition to the amount quoted and shall be charged to ‘the Client’ as required. These costs will be itemized separately in the invoice.

 

‘The Client’ may terminate the job at any time. In this instance,  Calmento Conversion Copywriting by Susanne Michelus will retain ‘the Client’s’ payment. 


 

RETENTION OF TITLE

 

It is agreed that the copyright for any work delivered to ‘the Client’ remains the intellectual property of  Calmento Conversion Copywriting by Susanne Michelus until all monies due have been paid. 


 

LIABILITY, RELEASE AND INDEMNITY

 

All materials provided by ‘the Client’ are assumed legal and accurate.

 

 Calmento Conversion Copywriting by Susanne Michelus cannot be held responsible for how the material produced is used once ‘the Client’ has approved the final draft. 

 

‘The Client’ agrees to indemnify and to hold  Calmento Conversion Copywriting by Susanne Michelus harmless against any and all claims, costs, and expenses, including solicitors' fees, due to materials included in any work undertaken at the request of ‘the Client’.

 

Any claim by ‘the Client’ as to incorrect performance or breach of these terms and conditions must be made to  Calmento Conversion Copywriting by Susanne Michelus in writing within seven days of delivery.

 

With so many factors contributing to the success of a piece of copywriting,  Calmento Conversion Copywriting by Susanne Michelus cannot guarantee the performance of the copy created for 'the Client'.

 

Due to the complex nature of search engine ranking,  Calmento Conversion Copywriting by Susanne Michelus cannot guarantee any specific ranking due to publishing optimized copywriting. 

 

 Calmento Conversion Copywriting by Susanne Michelus accepts no responsibility or liability for any actions taken by ‘the Client’ that cause the website of ‘the Client’ to be penalized or banned from any Search Engine. 

 

 Calmento Conversion Copywriting by Susanne Michelus reserves the right to assign work to subcontractors to ensure project deliverables are met. All subcontractors adhere to  Calmento Conversion Copywriting by Susanne Michelus's standards. “The Client” is not to have direct contact with the subcontractor without the authority of  Calmento Conversion Copywriting by Susanne Michelus.

 

 Calmento Conversion Copywriting by Susanne Michelus would like to publish the final version as part of an ongoing portfolio. If ‘the Client’ would prefer this not to occur, please notify  Calmento Conversion Copywriting by Susanne Michelus.


 

FORCE MAJEURE

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Calmento Conversion Copywriting by Susanne Michelus can not be responsible for missed deadlines due to force majeure/acts of God or conditions beyond  Calmento Conversion Copywriting by Susanne Michelus's control, including floods, earthquakes, explosions, fires, civil disobedience, war, epidemics/pandemics, or laws not effective as of the date of your agreement.


 

GOVERNING LAW 

The laws of the State of Connecticut, USA, govern these Terms and Conditions in all respects, and any legal action arising under this contract will be brought in the appropriate court.

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If you have any questions about the Terms & Conditions for Calmento Conversion Copywriting by Susanne Michelus, email me here.

‘Back at it, huh?? 2066 boooring words.’

 

Yes! This is the second most boring page on my site. But my lawyer insists I gotta roll with it.

 

Now, let's get you back to the good words.

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